Clicky

UK

UK ETA Online

Electronic Travel Authorisation
Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

Stay up to date on new UK ETA services, exclusive offers, and helpful travel information.You'll have full control to unsubscribe anytime.

Refund Policy

Understanding our refund terms and conditions

Our refund policy states you may receive a refund for the service fee only if you cancel within 24 hours of payment confirmation. After the initial 24-hour window, or if the application has been submitted to the government, you are generally not entitled to a refund, though you may be refunded government fees in some cases. We also reserve the right to refuse service and keep fees if unlawful acts are suspected.

When You Might Get a Refund

Within 24 Hours

You can cancel your application within 24 hours of receiving email confirmation of your payment and receive a refund of our service fee.

Unable to Provide Service

You may receive a refund if we are unable to provide the service as stated in the contract.

When You Are Generally Not Entitled to a Refund

After 24 Hours

If you wish to cancel after the 24-hour period has passed, you are generally not entitled to a refund of our service fees.

Government Fees

For applications canceled after 24 hours, only government fees are refundable.

Application Submitted to Government

If the application has been submitted to the government, no fees will be refunded.

Suspicion of Unlawful Acts

We have the right to refuse service and not provide a refund if we suspect any involvement in unlawful or illegal practices.

What to Do if You Need a Refund

Contact Support

For issues or cancellations, contact our support team via our website or help center.

Provide Order Details

If you have an order, send your order ID to [email protected] so we can assist you promptly.

⚠️Important Notice

This refund policy applies to our service fees only. Government processing fees are subject to individual government policies and may not be refundable once your application has been submitted to the relevant authorities.

Need Help?

If you have questions about our refund policy or need assistance with your application, please don't hesitate to contact us.

Email: [email protected]

Phone: +44 808 178 8075

Hours: Monday-Friday: 8AM-6PM GMT