1. Information We Collect

When you apply for a UK ETA, we collect the following types of information:

• Personal identification information (name, date of birth, nationality)
• Passport details (number, issue and expiry dates, issuing country)
• Contact information (email address, phone number, postal address)
• Travel information (purpose of visit, arrival and departure dates)
• Digital photograph for identification purposes
• Responses to security and eligibility questions
• Payment information for processing fees

2. How We Use Your Information

Your personal information is used for the following purposes:

• Processing your ETA application and making immigration decisions
• Conducting security checks and background verification
• Communicating with you about your application status
• Maintaining records for immigration and border security purposes
• Preventing fraud and ensuring system security
• Complying with legal obligations and law enforcement requests

3. Data Sharing and Disclosure

We may share your information with:

• UK Border Force and immigration authorities
• Security and intelligence agencies for background checks
• Other government departments as required by law
• International partners for security verification purposes
• Authorized service providers who process data on our behalf
• Law enforcement agencies when legally required

4. Data Security

We implement robust security measures to protect your personal information:

• End-to-end encryption for all data transmission
• Secure servers with restricted access controls
• Regular security audits and vulnerability assessments
• Staff training on data protection and security protocols
• Compliance with UK government security standards

5. Data Retention

We retain your personal information in accordance with UK government retention policies:

• Approved applications: Retained for the validity period of the ETA plus 7 years
• Refused applications: Retained for 10 years from the date of decision
• Incomplete applications: Retained for 2 years from the last activity
• Payment information: Retained for 7 years for audit purposes

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Object to processing in certain circumstances
• Request erasure of your data (subject to legal requirements)
• Receive information about how your data is processed
• Lodge a complaint with the Information Commissioner's Office

7. International Transfers

Your personal information may be transferred to and processed in countries outside the UK for security verification purposes. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection standards.

8. Cookies and Tracking

Our website uses essential cookies to ensure proper functionality and security. We do not use tracking cookies for advertising purposes. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website and via email where appropriate.

10. Contact Information

For questions about this privacy policy or to exercise your data rights, contact us: